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866-570-4247

FREE shipping on ALL orders over $50- Flat Rate shipping on all other orders.

Customer Service

Shipping & Delivery
We do our best to get each and every order out within 48 hours of receipt, due to the stock at hand.  We ship USPS Monday - Friday.  We offer FREE shipping on orders over $50 and $5.95 FLAT rate shipping on all other orders. 
Privacy & Security
We respect your privacy and never sell any email addresses or account information to 3rd parties.  We have taken every precaution to make sure that our site, your information, shopping cart and purchases are secure.  
Refunds, Returns & Replacements
Due to the nature of our products we do NOT offer refunds.  Once an order has been placed, our system is automated to process it quickly and accurately.  Every order and item is inspected prior to being shipped.  However, we understand that mistakes happen, and products may become damaged in shipping.  If for any reason, you feel your item has been damaged, please contact Customer Service at 866.570.4247.  We will gladly issue a replacement once we have received the damaged item in question.   If for any reason, you are unhappy with an item you have ordered from us, please call us immediately.  We will do our best to make your shopping experience at Anneticipation a happy one.     
Ordering
If for any reason, you should have a question about a product, or cannot access a product, please do not hesitate to contact us.  Glitches in the system can happen, and we are more than happy to help you with all your shopping needs.  You may reach us at 866.570.4247. 
Payment Methods & Promotions
At this time we accept VISA, MASTERCARD AND DISCOVER.  We also accept payments by PAYPAL.  We do not accept personal checks or money orders.   At times we offer special promotions.  You can enter a promotional code by clicking on  "view shopping cart" where you will see a box to enter your promotional code.  If for any reason you are having trouble with a promotional code, please call us and we will be happy to assist you or you can email us at anne@anneticipation.com.
Do I Need to Create an Account
You do not need to create an account to place an order, however it makes your shopping adventures much easier.  Should you order an item that you absolutely love, and we're certain that you will, it will make reordering that much easier.  Or perhaps you can't remember the color of your favorite foundation, you will have the abilitiy to search your previous orders.  However, we understand that many may wish to checkout without an account, and that is perfectly acceptable as well.  
Contacting Us
We are all about your shopping experience here at Anneticipation.  Should you have any questions regarding our products, promotions, how to navigate our site or a problem you've encountered with a purchase you've made, we want to hear about it.  Please don't hesitate to contact us via phone at 866-570-4247 or by email at anne@anneticipation.com .  We read each and every email and will respond quickly.